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Retoure iXshop

Mettez en place vos retours simplement dans le iXshop

Les retours doivent être reçus au plus tard 90 jours après la date d'expédition.

  • Vous avez la possibilité de nous retourner les pièces neuves et dont vous n´avez pas besoin, jusqu`à 90 jours après la date de livraison
  • Pour effectuer les retours en ligne vous devez être enregistré et connecté
  • Vous pouvez créer les retours dans la rubrique Commandes et retours

Return item

  • Look under “Action” to see which orders can be returned
  • If the action is not available, the goods were sent out more than 90 days ago or have not yet been shipped
  • If your goods were sent out more than 90 days ago, please get in touch with our returns department

Confirm return

  • Select the products you wish to return
  • Adjust the quantity to be returned
  • Confirm your return delivery
  • A few moments later you will receive the return delivery form by e-mail
  • Please enclose this with your return

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