Retoure iXshop
Create returns quickly and easily in iXshop
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Returns must be received no later than 90 days after shipment date
- You can return unneeded and as good-as-new parts up to 90 days after delivery
- You need to register and be logged in to create online returns
- Create returns under “Orders and Returns”
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Return item
- Look under “Action” to see which orders can be returned
- If the action is not available, the goods were sent out more than 90 days ago or have not yet been shipped
- If your goods were sent out more than 90 days ago, please get in touch with our returns department
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Confirm return
- Select the products you wish to return
- Adjust the quantity to be returned
- Confirm your return delivery
- A few moments later you will receive the return delivery form by e-mail
- Please enclose this with your return