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Retoure iXshop

Create returns quickly and easily in iXshop

Returns must be received no later than 90 days after shipment date

  • You can return unneeded and as good-as-new parts up to 90 days after delivery
  • You need to register and be logged in to create online returns
  • Create returns under “Orders and Returns

Return item

  • Look under “Action” to see which orders can be returned
  • If the action is not available, the goods were sent out more than 90 days ago or have not yet been shipped
  • If your goods were sent out more than 90 days ago, please get in touch with our returns department

Confirm return

  • Select the products you wish to return
  • Adjust the quantity to be returned
  • Confirm your return delivery
  • A few moments later you will receive the return delivery form by e-mail
  • Please enclose this with your return