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Retoure iXshop

Create returns quickly and easily in iXshop

Returns must be received no later than 90 days after shipment date

  • You can return unneeded and as good-as-new parts up to 90 days after delivery
  • You need to register and be logged in to create online returns
  • Create returns under “Orders and Returns”

Renvoyer des articles

  • Sous "action" vous pouvez voir quelle commande peut être renvoyée
  • Si l´action n´est pas disponible, l´envoi du produit date de plus de 90 jours ou la commande n`a pas encore été envoyée
  • Dans le cas ou l´envoi daterait de plus de 90 jours, veuillez vous mettre en contact avec notre service des retours produits

Confirmer le renvoi

  • Choisissez les produits que vous souhaitez retourner
  • Adaptez la quantité de produits à retourner
  • Confirmez le retour des produits
  • Quelques instants plus tard, vous recevrez le bon de retour par e-mail
  • Veuillez joindre ce document à votre retour

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