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Welcome to the Help Center

Register for free with your customer number

You will find your customer number at INDEX on all documents you have at hand

Register

You do not have a customer number?

You don't have a customer number yet or don't know where to find it? No problem - just get in touch with us!

Request customer number

Do you need any help with the iXshop?

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Registration in iXshop

Learn here how you can easily register in iXshop.
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Orders in the iXshop

See how to create orders via iXshop here
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Request a quote in the iXshop

Here you can see how easy it is to create a quote via iXshop.
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Account area of the iXshop

Offers, orders, delivery status, tracking, returns - all at a glance!
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Report malfunctions online

You want to report your faults quickly and easily online to the INDEX service?
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The iXworld

Get to know our iXworld!
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An iX4.0 App overview

Browse our iX4.0 apps!
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The StatusAnalyzer

Learn more about StatusAnalyzer and how the app is used in practice.
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The StatusMessenger

See here what advantages StatusMessenger brings you.
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Ersatzteile suchen und finden

Sehen Sie hier, wie Sie schnell Ihre benötigten Ersatzteile finden können.
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iX4.0 basic

Sie möchten wissen, wie es nach der Testphase iX4.0 Go weitergeht?
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Reparaturaufträge online

Reparaturabwicklung - Jetzt online und zu festen Konditionen.

iXworld inside: News aus der Welt der Digitalisierung

iXworld Vidoes