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Welcome to the Help Center

Register for free with your customer number

You will find your customer number at INDEX on all documents you have at hand

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You do not have a customer number?

You don't have a customer number yet or don't know where to find it? No problem - just get in touch with us!

Request customer number

Do you need any help with the iXshop?

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Registration in iXshop

Learn here how you can easily register in iXshop.
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Orders in the iXshop

See how to create orders via iXshop here
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Request a quote in the iXshop

Here you can see how easy it is to create a quote via iXshop.
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Account area of the iXshop

Offers, orders, delivery status, tracking, returns - all at a glance!
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Report malfunctions online

You want to report your faults quickly and easily online to the INDEX service?
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The iXworld

Get to know our iXworld!
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An iX4.0 App overview

Browse our iX4.0 apps!
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The StatusAnalyzer

Learn more about StatusAnalyzer and how the app is used in practice.
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The StatusMessenger

See here what advantages StatusMessenger brings you.
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Search and find spare parts

See here how you can quickly find your needed spare parts.
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iX4.0 basic

Would you like to know what happens after the iX4.0 Go test phase?
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Repair orders online

Repair processing - Now online and at fixed conditions.

iXworld inside: News from the world of digitalization

iXworld Videos